In addition to its equity-based joint ventures, Premier Health partners with top health systems and hospitals, offering the same suite of turn-key operating services through management agreements. With 25 years of expertise operating urgent care and occupational health clinics in multiple states, Premier Health is uniquely qualified to craft a management solution that fits your operational goals.

All management solutions are customized based on the partner’s operational needs. Services include:

Market Analysis
  • Identify Urgent Care Competitors
  • Identify Market Changes
Construction and Lease
  • Manage Leases, Subleases, and Landlord Relationships
  • Maintain and Oversee Facilities, Facility Maintenance, and Repairs
  • Quarterly Board Reports
  • Budgeting and Forecasting
  • Accounts Payable
  • Cash and Treasury Management
  • Operational Performance Analytics and Financial Reporting Metrics
  • Provide Financial and Key Indicator Statistics
  • Review and Negotiate Contracts for Vendors, Services, and Affiliation Agreements
  • Obtain Periodic Legal Services, As Necessary
Managed Care
  • Manage and Re-Negotiate Managed Care Contracts, as Necessary
  • Maintain Relationships with Key Employer Groups
  • Information Systems
  • EMR Management
  • Downtime Processes
  • IS Support:
    • Provide On-Going IT and Systems Support
      • Manage Data, Directory Services, and Other IS Systems
      • Maintain Datacenter and Cloud Services
Revenue Cycle Services
  • Billing and Collection Services
  • Provide and Manage Patient Services
  • Payment Posting
  • A/R Reporting
  • Practice Management System Maintenance
  • Review Charge Master and Clinic Fees
Clinic Operations
  • Provide Oversight and Management of all Staff and Disciplines
  • Provide Inventory and Supply Management Services
  • Manage Vendor Relationships
  • Negotiate Vendor Contracts
  • Manage Policies and Procedures
  • Maintain and Update Clinic Logs and Forms
  • Manage Compliance Program
  • Manage On-Site Surveys and Audits
  • Obtain and Update Licensure
Quality Management
  • Manage Treatment Protocols
  • Manage Appropriateness of Referral to ER, Specialists, and Ancillary Providers
  • Manage Processes to Resolve Patient Complaints
  • Manage Wait Time and Door to Door Time
  • Monitor Test Results Reporting
  • Manage Processes to Maintain Patient Safety and Confidentiality
  • Monitor Cleanliness of Facility
  • Manage Overall Patient Visit Experience
  • Manage and Review Patient Satisfaction

Accreditation/Certification Preparation
  • Complete Certification and Accreditation Application
  • Prepare for Surveys
  • Ensure Compliance of Radiology Equipment
  • Ensure Dosimetry Compliance
Human Resources
  • Payroll and Benefits Administration
  • Maintain Administrative Policies
  • Maintain Job Descriptions
  • Maintain Compensation Models
  • Manage Staff Recruitment and Selection
  • Manage Annual Employee Performance Evaluation Process
  • Maintain HRIS Systems
  • Maintain Legal Compliance in Employment Practices
  • Manage Initial and Ongoing Training and Education
  • Maintain Staff Scheduling


*Not a complete marketing plan

  • Design Retail Logo in Coordination with Graphic Designer, adhering to Partner’s Brand Standards
  • Develop Retail Website in Conjunction with Urgent Care Model
  • Select Mass Media (TV, Radio, Billboards) and Digital Strategy
  • Prepare Annual Marketing Budget based on Urgent Care Model
  • Develop Printed Materials, Indoor Signage, and Promotional Items
  • Develop and Implement Social-Media Pages for JV
  • Strategically Manage Seasonal Campaigns and Urgent Care Service Initiatives
  • Manage On-Line Business Listings
  • Coordinate and Plan Open House or Other Events
  • Plan Marketing Meetings with Health System Marketing Team
  • Share Marketing Metrics
  • Procure and Maintain Malpractice Coverage
  • Procure and Maintain Other Insurance Policies (General Liability, Property, BI, D&O)
  • Manage Renewals
  • Oversee and Implement Training Program and Materials (ongoing)
  • Provide Oversight and Manage Preceptor Program for New Hire Training
  • Train Preceptors

Provide On-Going Operational and Staff Management

  • Flexible Approach

    Premier Health understands there is no one-size-fits-all template for joint-ventures which is why development and leadership teams are open to crafting relationships that best serve the interest of both parties.

  • Turn-key Operations Management

    Premier Health’s seasoned in-house management teams can oversee every aspect of urgent care operations.

  • Unparalleled Experience

    Premier Health’s executive leadership team has more than a century of combined joint-venture, urgent care experience.

  • Downstream Value

    Up to 15% of urgent care visits to Premier Health affiliated clinics lead to referrals for follow-up care.

  • Expertise

    Premier Health’s breadth of experience leads to unique insights for resolving overwhelming financial, political and legal issues.

  • Competitive Pricing

    Premier Health puts great emphasis on using its size to achieve economies of scale resulting in savings that are baked into our competitive pricing structure.